Contact Us
Need help with your KiguVerse order, choosing a Kigurumi size, checking delivery information, requesting a return, or learning more about a product?
Our customer support team is here to help.
How to Reach Us
Email Support
You can contact us regarding:
- order questions;
- sizing and product information;
- shipping and tracking;
- order changes;
- returns and refunds;
- payment questions; and
- general customer support.
If your inquiry relates to an existing order, please include your order number so we can locate the order more quickly.
Online Chat
Online chat is available on KiguVerse.
Use online chat for quick questions about products, sizing, orders, shipping, and store policies.
Send Us a Message
You can also contact us through the contact form on this page.