Payment Method

KiguVerse offers secure payment options through the payment methods displayed at checkout.

Available payment methods may vary depending on your country or region, currency, payment provider, device, and transaction eligibility.

Accepted Payment Methods

At checkout, you will be able to view all payment methods currently available for your order.

Depending on availability, these may include:

  • major credit cards;
  • major debit cards;
  • PayPal; and
  • other payment methods made available by our payment providers.

Only payment methods actually displayed during checkout are available for your transaction.

Paying by Credit or Debit Card

Where card payment is available, select the applicable credit or debit card option during checkout and enter the requested billing information.

Your bank or payment provider may require additional authentication before approving your payment.

Card acceptance can vary based on:

  • card issuer;
  • country or region;
  • transaction currency;
  • payment provider; and
  • security or eligibility checks.

Paying with PayPal

Where PayPal is available, you may select PayPal during checkout and follow PayPal's instructions to complete your transaction.

Depending on PayPal availability and eligibility, customers may be able to use a PayPal account or other payment options provided directly by PayPal.

Payment Security

Payments are processed using third-party payment service providers.

KiguVerse does not normally directly receive or store your complete credit or debit card number when payment information is entered directly into a payment provider's secure payment environment.

Payment providers may perform:

  • authorization checks;
  • identity verification;
  • fraud screening;
  • card authentication; and
  • transaction-risk reviews.

Payment Authorization

When you place an order, your payment method may be authorized or charged according to the payment provider's processing procedures.

A successful payment does not necessarily mean that an order has been finally accepted.

Orders remain subject to product availability, fraud review, address verification, and our Terms and Conditions.

Payment Currency

Prices are displayed in the currency shown on KiguVerse.

If your payment method is denominated in another currency, your bank, card issuer, or payment provider may apply:

  • currency conversion rates;
  • international transaction fees; or
  • other charges.

These charges are determined by your financial institution or payment provider and are not controlled by KiguVerse.

Declined or Failed Payments

If your payment is declined or does not complete successfully, please:

  • confirm your card or payment details;
  • verify your billing address;
  • confirm that sufficient funds or credit are available;
  • check whether your card is enabled for online or international transactions;
  • try another available payment method; or
  • contact your bank or payment provider.

If payment appears to have completed but you have not received an order confirmation, please contact support@kiguverse.com before attempting repeated payments.

Refunds

Approved refunds are normally returned to the original payment method.

After we submit a refund, the time required for the funds to appear in your account is determined by the payment provider, bank, or card issuer.

Please see our Return and Refund Policy for additional information.

Contact Us

If you have questions about payment or an order, contact:

Customer Support: support@kiguverse.com
Phone: +86 13865930153
Online Chat: Available on KiguVerse

Company: Hefei Shunfeng E-commerce Co., Ltd.